Privacy policy

Privacy Policy

Effective Date: August 18, 2026

Janell Disc LLC (“Janell,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how Janell Disc LLC collects, uses, discloses, stores, and protects personal information when you visit janelldisc.com (the “Site”), purchase our products, communicate with us, interact with our advertisements, or otherwise use our services (collectively, the “Services”).

By using our Services, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with Janell, we may collect the following categories of personal information.

Information You Provide Directly

When you place an order, contact us, create an account, subscribe to marketing communications, or otherwise interact with us, we may collect information including:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Order and purchase information

  • Customer account information

  • Communications you send to us

  • Product reviews or feedback you voluntarily submit

  • Customer service inquiries

  • Marketing preferences

Payment information may also be collected when you make a purchase. Payments are generally processed by Shopify and/or third-party payment processors. Janell does not necessarily receive or store your complete payment-card information.

Information Collected Automatically

When you visit or use our Site, certain information may be collected automatically through cookies, pixels, analytics technologies, and similar tools.

This information may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Device identifiers

  • Pages viewed

  • Links clicked

  • Referring website or source

  • Date and time of visits

  • Shopping-cart activity

  • Checkout activity

  • Purchase activity

  • General geographic information

  • Interaction with advertisements or marketing campaigns

We may use this information to operate our Site, understand customer behavior, improve our Services, detect fraud, measure advertising effectiveness, and provide relevant advertising.

2. Information Related to Our Products

Janell sells menstrual-care products.

Your purchase of a particular product may inherently reveal or suggest information relating to personal care, reproductive health, or menstrual health. We treat customer purchase information as personal information.

We do not intend to collect medical records or provide medical diagnosis, treatment, or healthcare services through our Site.

Please avoid submitting unnecessary medical or highly sensitive personal information through customer service forms, product reviews, emails, or other communications.

3. How We Use Personal Information

We may use personal information for purposes including:

  • Processing and fulfilling orders

  • Processing payments

  • Providing order confirmations and shipping updates

  • Managing returns, refunds, replacements, or customer service requests

  • Maintaining customer accounts

  • Communicating with customers

  • Operating and improving our Site

  • Personalizing the shopping experience

  • Understanding how customers use our Site

  • Measuring business and website performance

  • Conducting analytics

  • Detecting and preventing fraud, abuse, or security incidents

  • Protecting Janell, our customers, and others

  • Complying with legal and regulatory obligations

  • Enforcing our policies and agreements

  • Sending marketing communications where permitted

  • Measuring and improving advertising campaigns

  • Displaying or measuring advertisements

  • Developing and improving our products and Services

We may also use information for other purposes disclosed to you at the time the information is collected.

4. Shopify

Our online store is hosted and supported by Shopify.

Shopify provides the e-commerce infrastructure that allows us to offer products and Services to you. In connection with operating our store, Shopify may collect, process, store, and otherwise handle personal information.

Your information may therefore be processed by Shopify in accordance with Shopify's own privacy practices and applicable agreements between Shopify and Janell.

5. Service Providers and Third Parties

We may disclose personal information to vendors, contractors, and service providers that assist us in operating our business.

These may include providers involved with:

  • Website hosting

  • E-commerce services

  • Payment processing

  • Order fulfillment

  • Shipping and delivery

  • Customer support

  • Email services

  • SMS or text-message services

  • Marketing

  • Advertising

  • Analytics

  • Fraud prevention

  • Information technology

  • Website functionality

  • Cloud storage

  • Accounting, legal, or professional services

These parties may process personal information to perform services on our behalf or as otherwise permitted by law.

6. Advertising and Analytics

We may use advertising, analytics, and measurement services provided by third parties.

These may include platforms such as Meta, Instagram, Facebook, TikTok, Google, Shopify, or other advertising and analytics providers.

These technologies may use cookies, pixels, device identifiers, or similar technologies to understand how visitors interact with our Site, measure advertising performance, create audiences, and provide advertisements that may be more relevant to users.

Depending on your location, certain advertising activities may legally be considered “sharing,” “selling,” or processing of personal information for targeted advertising even when Janell does not receive money in exchange for the information.

Where required by applicable law, we will provide mechanisms to exercise applicable privacy choices.

7. Cookies and Similar Technologies

Our Site and the services we use may utilize cookies and similar technologies.

Cookies can be used to:

  • Keep the Site functioning properly

  • Remember customer preferences

  • Maintain shopping-cart functionality

  • Support checkout

  • Authenticate users

  • Analyze website usage

  • Measure website performance

  • Detect fraud or security issues

  • Support advertising and marketing activities

You may be able to manage certain cookie preferences through our Site or your browser settings.

Disabling cookies may affect the functionality of portions of our Site.

8. Marketing Communications

If you provide your email address or telephone number for marketing purposes, we may send you promotional communications where permitted by law.

You may unsubscribe from marketing emails by using the unsubscribe link contained in those emails.

If Janell offers SMS marketing, instructions for opting out will be provided with the applicable messaging program.

Opting out of marketing communications will not prevent us from sending transactional or service-related communications, such as order confirmations, shipping notifications, security notices, or responses to customer service requests.

9. When We May Disclose Personal Information

In addition to service providers described above, we may disclose personal information when reasonably necessary to:

  • Comply with applicable law

  • Respond to subpoenas, court orders, warrants, or lawful government requests

  • Protect our legal rights

  • Protect customers or members of the public

  • Investigate suspected fraud or unlawful activity

  • Prevent or respond to security incidents

  • Enforce our Terms of Service or other agreements

  • Establish, exercise, or defend legal claims

We may also disclose information in connection with a business transaction such as a merger, acquisition, financing, restructuring, bankruptcy, or sale of some or all of Janell's business or assets.

10. Sale of Personal Information

Janell does not intend to sell personal information to third parties for money as part of its ordinary business operations.

However, as described above, some privacy laws define “sale” or “sharing” broadly enough that certain advertising or analytics activities may qualify even when no money is exchanged.

Where applicable law provides a right to opt out of these practices, eligible consumers may exercise that right using the privacy controls made available through our Site or by contacting us.

Janell does not knowingly sell sensitive personal data.

11. Data Retention

We retain personal information for as long as reasonably necessary for purposes including:

  • Providing our Services

  • Maintaining business and transaction records

  • Fulfilling orders

  • Providing customer support

  • Preventing fraud

  • Resolving disputes

  • Meeting tax, accounting, and legal obligations

  • Enforcing agreements

  • Protecting our legal interests

Different categories of information may be retained for different periods depending on the purpose for which they were collected and applicable legal requirements.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure.

You should use appropriate precautions when transmitting information online and protect any credentials associated with your customer account.

13. Your Privacy Rights

Depending on where you reside, applicable law may provide you with certain rights relating to your personal information.

These rights may include the ability to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate personal information

  • Request deletion of certain personal information

  • Obtain a copy of certain personal information

  • Opt out of certain targeted advertising activities

  • Opt out of certain sales or sharing of personal information

  • Withdraw consent where processing is based on consent

  • Appeal certain decisions concerning a privacy request where applicable

These rights are not absolute and may be subject to legal exceptions.

We may need to verify your identity before processing certain privacy requests.

Authorized agents may submit requests where permitted by applicable law, although we may require verification of the agent's authority and/or the consumer's identity.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

14. Children's Privacy

Our Services are not directed toward children under 13 years of age.

We do not knowingly collect personal information online from children under 13.

If we become aware that personal information from a child under 13 has been collected in circumstances requiring parental consent and such consent was not obtained, we will take reasonable steps to delete the information as required by applicable law.

If you believe a child has provided us with personal information improperly, please contact us.

15. Third-Party Websites and Services

Our Site may contain links to websites, social-media platforms, applications, or services operated by third parties.

Janell does not control the privacy or security practices of those third parties.

This Privacy Policy does not apply to information collected independently by third-party websites or services. You should review their privacy policies before providing personal information.

16. Social Media

If you interact with Janell through platforms such as TikTok, Instagram, Facebook, or other social-media services, those platforms may collect and process information independently under their own privacy policies.

Information you publicly post, comment, tag, or otherwise make available through social-media services may be visible to Janell and other users of those platforms.

17. International Visitors

Janell Disc LLC is based in the United States.

If you access our Services from outside the United States, your personal information may be transferred to, processed in, or stored in the United States or other countries where our service providers operate.

Privacy and data-protection laws in those jurisdictions may differ from those in your country of residence.

Where required, applicable safeguards will be used for international transfers of personal information.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, legal obligations, products, Services, or privacy practices.

When we update this Privacy Policy, we will post the revised version on our Site and update the effective date at the top of this policy.

We encourage you to review this Privacy Policy periodically.

19. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise an applicable privacy right, please contact us:

Janell Disc LLC
Email: support@janelldisc.com
Website: janelldisc.com
United States