Contact information

Contact Information

Need help with an order, product question, return, shipping issue, or anything else related to Janell? Our customer support team is here to assist.

Janell Disc LLC
Customer Support Email: support@janelldisc.com
Website: janelldisc.com
United States

For the fastest assistance, please contact us by email at:

When contacting us about an existing order, please include your order number so we can assist you more efficiently.

We aim to respond to customer inquiries within 1–2 business days.

For partnerships, wholesale inquiries, media requests, influencer collaborations, or other business-related inquiries, please contact:

For information regarding returns, refunds, exchanges, shipping, or delivery, please review our:

These policies are available on janelldisc.com.